Contact
Talk to the lab.
Questions about the methodology, a cut or the registry, or a stone you want measured properly. We answer plainly.
Email: the direct line
[email protected]Best for anything technical: how a figure was traced, why a cut scores the way it does, or a request to run geometry through the ray-census. Born Clear applies here too: ask how a number was made and we'll show you.
What you can ask for
How a figure was made
Every score in the registry is traced from published facet geometry. Ask about any one of them and we'll walk you through the ray-census behind it.
A cut, in depth
Where a design sits against the 1919 ideal, what it trades and what it doesn't. The ledger is public; the reasoning behind it is a conversation.
Geometry measured
Have a cut you want run through the same protocol, at its material's own refractive index? Tell us what you're working on.